VoIP Phone Services

Greet callers with a menu of options, directing them to the right department or person efficiently, ensuring calls are handled promptly, even after hours.

Call Whisper allows supervisors to speak to their team member during a call without the customer hearing, providing real-time guidance. Call Monitor enables managers to listen to live calls discreetly for quality control. Call Barge lets a supervisor join a live call to assist both the team member and the customer directly.

Enables the capture and storage of calls, providing a valuable resource for quality assurance, training, and compliance purposes.

This service seamlessly forwards SMS messages to your email, allowing you to view and respond to text communications directly from your email client.

Organize incoming calls and distribute them among available team members, ensuring no call goes unanswered and reducing wait times for customers.

Converts voicemail messages into emails, allowing for easy access and management of voice messages directly from your inbox.